Shipping policy

Shipping

Fungi Perfecti ships through the United States Postal Service (USPS) and through UPS. For orders shipping with UPS service, you must provide a physical address—no PO boxes for UPS packages.

Fungi Perfecti does not guarantee same-day shipping. Unless otherwise specified, we will do our best to find the most cost-effective and appropriate shipping method for the items that you have ordered. If you require immediate assistance with the shipment of your order, please call us at (800) 780-9126, and we will be glad to provide shipping options and timelines for you.

Please Note:
When selecting your shipping method at checkout, please keep in mind that the stated transit time for your order is an estimate. They do not include our turnaround times which average 3 business days or less. Only UPS Next Day offers a guaranteed transit time, and we expedite processing to the best of our ability. USPS Priority or First Class Mail transit times are not guaranteed and their processing is not expedited. Holiday and weather delays do occur, and are beyond our control. For the most updated information on transit times, please consult our web site or the site of your shipping carrier of choice.

International Orders

Fungi Perfecti is glad to ship to international destinations. Please note, however, that all international customers are responsible for checking with their country’s import authorities before placing an order over the phone or via email. Your country may have restrictions on the import of mushroom products that would prohibit our live items or supplements from being shipped to your location. Fungi Perfecti will not be responsible for foreign shipments that are not permitted due to import restrictions. It is the responsibility of the customer to verify the acceptability of those products that they wish to order prior to placing an order with Fungi Perfecti.

Once you have determined that your country will allow the import of our products, you may place your order via email, or by phone. A current phone number is required for all international shipments; please provide a valid phone number with your order.

After you have placed your order, we will contact you with an accurate shipping total. Your card will not be charged until accurate costs have been calculated and you call with payment and approval.

Once we have contacted you with an accurate shipping cost, we will await your reply for two weeks. If you do not call within that time to approve shipping costs and pay, your order will be cancelled.

Fungi Perfecti cannot calculate or estimate the costs of international duties, taxes, or import fees. International customers will be responsible for all duties, taxes and import fees associated with their shipment.

Fungi Perfecti may not quote your international order and ask that you rather find a broker within the United States. We may also point you to international distributors that could fulfill your order. With an increase in customs regulations, taxes and shipping costs, we may prioritize previous customers over new inquiries and may not accept new orders at any given time.

Quoted Orders

Please note: due to the weight, value or dimensions of certain orders, we will be unable to provide an exact shipping quote online. Most items will be marked within their description with this information to be clear that the shipping may change. In order to expedite our quoting process, we will be estimating the shipping to the best of our ability. Once paid and imported we will manually double check the online quote and reach out to you directly by email or phone within 1-2 business days if additional funds are needed.

Most likely shipping will be less than what you originally authorized, in this case we will simply capture your original authorization for the lesser amount. If by chance more funds are needed to proceed we will reach out for further payment. We do not store your credit card details provided online for security reasons. No matter the outcome we will confirm your order by emailing you the final accurate invoice and provide you with an ETA for your Freight, UPS or USPS shipment.

If any of this is unclear or you would prefer to receive an accurate quote prior to providing payment, please contact us directly at 1-800-780-9126 | 360-426-9292 | Email: info@fungi.com